Our Process

The Red River Outdoor Living Path to Success

We’ve completed countless projects over the years and have learned what it takes to make a project successful — and how to avoid common pitfalls. The Red River Outdoor Living Path to Success is our proven process for a smooth experience and stunning results, every time.

Here’s what you can expect from us, right from the start.

Connect

Making sure we’re the right team for your project.

Reach out and get acquainted

When you first reach out, we take the time to understand you and your project vision. This step is all about getting to know each other and making sure we’re a great fit.

To kick things off, we’ll ask a few key questions to make sure we’re aligned:

Why did you choose Red River for your project?
What are your main goals for this project?
What would success look like to you?
Do you have a specific timeline or scheduling needs?
Are there any concerns you want to avoid?
How do you prefer to communicate and when works best for you?

Good communication is essential for a seamless project experience. Our happiest clients communicate openly with us, and we’re committed to doing the same with you. We’ll always respond quickly and clearly to keep things moving.

Set your vision

Bringing your vision to life — together.

Meet with us

Whether you have a clear vision or need some inspiration, this step is all about collaboration. We’ll talk through your ideas, sharing examples and gathering feedback along the way. Bring along any photos, sketches, or ideas you have — our team will take notes, measurements, and photos to capture every detail. If needed, we’ll even use drone footage for a complete view of your yard.

Discuss your budget

We’ll also talk about budget and timeline, helping you decide whether you’d prefer to complete your project all at once or in phases. Our goal is to make sure everything feels right before we move forward.

Customize your plan

Crafting a plan tailored to your needs and budget.

Approve your design

Once your vision is clear, we create a customized plan that aligns with your goals, bringing every element of your outdoor space together.

Where possible, we’ll present you with multiple options, each designed to fit various budget points. Along with each option, we’ll share our expert recommendations and help you weigh the pros and cons of each choice so you can make the best decision for your space.

If you’re ready to move forward, we’ll jump into the next phase. But if you’d like any revisions, we’ll make sure the plan is exactly what you envision.

Secure your project

Once we have your approval, we’ll receive your deposit and finalize the planning details.

Confirm your project

Lining up materials and setting your project in motion.

Meet your crew

We’ll assign the craftsman team best suited to your project and coordinate their availability with the arrival of your materials.

Schedule your project

At this stage, we’ll provide a tentative schedule and keep you updated as your start date approaches.

Once all materials are ready, we’ll be set to begin.

Please remember that weather can impact our timeline. We do everything possible to provide accurate schedules and keep you informed if changes arise. Occasionally, we can start earlier than expected; other times we may need to adjust. Rest assured, we’ll keep you informed every step of the way.

Start installation

Crafting your outdoor retreat with precision and care.

Construction begins!

Now, the exciting part! Our skilled crews build your space to withstand the test of time, weather and even your grandkids' epic adventures. Using top-grade materials and the latest equipment, we meticulously shape each detail to our high standards. Once we’re on site, we stay focussed on your project until it’s completed. We invest in the latest tools to ensure we deliver exceptional results quickly and safely, minimizing any disruption to your home.

Ongoing support and communication

Throughout the journey, your dedicated account and project managers are here to keep everything on track. They’ll coordinate schedules and offer proactive guidance and updates. If any challenges arise, they’ll handle them, so you can sit back and watch your vision come to life — without the usual headaches.

Enjoy!

Step into your new outdoor haven.

After the final touches, we’ll do a walk-through to make sure every detail meets your expectations. Once everything’s perfect, it’s time to enjoy your beautiful new space. Step outside, relax and enjoy countless moments of joy right in your own backyard.